Established in 2006, Cayuse Technologies, LLC, was created by Accenture and the Confederated Tribes of the Umatilla Indian Reservation. Wholly owned by the CTUIR, Cayuse Technologies operates as an onshore delivery center providing full cycle software development, customer contact center/help desk services, document imaging and executive/administrative support services.
The General Manager is responsible for the day to day operation of the company; responsibilities include execution and compliance for all agreements between Cayuse Technologies and third parties; financial performance of Cayuse Technologies and overall health of the business; development of client and community relationships, client satisfaction and overall effectiveness of personnel development.
Skills and Qualifications
• 10+ years relevant experience required
• Strong leadership and business management experience
• Client service delivery and business development
• Adept at contract development, interpretation and compliance
• Business process/metrics compliance experience
• Knowledge of American Indian history, social complexities, self-determination, historical and current issues, etc.
• Excellent communication skills
• Strong customer focus and an ability to work well in teams, as both a leader or a participant, or individually
• Experience with project-based planning and management
• Profit and loss responsibility and marketing/sales experience preferred
• Bachelor’s degree preferred
• Tribal Administrative experience a plus